Overview



Dynamics 365 Customer Insights

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalised customer experiences. Unify all your customer data across the full range of sources to get a single view of customers.

 

Make the benefits of AI a reality for your business

Maximise customer lifetime value with AI-driven insights based on unified customer profiles. Transform into a customer-centric organisation where marketing, sales, and service professionals have the insights they need to personalise engagement. See results faster with a ready-to-go CDP designed to deliver insights that can be acted upon with minimal training and IT assistance.